Quality Policy Statement

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At GM Engineering Limited, we are committed to delivering high-quality, safe, and reliable electrical contracting services that consistently meet the needs and expectations of our clients, while complying with all relevant statutory, regulatory, and industry standards.

We recognize that our reputation is built on the quality of our workmanship, the professionalism of our people, and the trust of our clients. To uphold this, we commit to the following principles:

1. Commitment to quality

We will consistently deliver electrical services that meet or exceed contract requirements, specifications, and relevant NSAI and Safe Electric standards, and other applicable codes. All projects are completed to the highest standard, ensuring performance, longevity, and safety.

2. Customer satisfaction

Customer needs and expectations are central to our operations. We aim to build lasting relationships through clear communication, timely delivery, minimal disruption, and dependable aftercare. Feedback is actively encouraged and used as a tool for continuous improvement.

3. Health, safety and environment

As active members of NISO, we prioritize the health, safety, and well-being of our employees, clients, and the public. All work is carried out in strict compliance with Health & Safety regulations, and we are committed to sustainable practices that reduce environmental impact.

4. Competence and training

Our employees are our greatest asset. We invest in ongoing training, development, and certification to ensure our team remains fully competent, qualified, and up-to-date with the latest technology, legislation, and best practices.

5. Continuous improvement

We are committed to maintaining a robust Quality Management System that is regularly reviewed and improved. This includes setting measurable objectives, conducting internal audits, and learning from project outcomes to enhance our performance.

6. Ethics and integrity

We conduct all business with honesty, transparency, and respect. Ethical practices underpin all of our decisions, from project tendering to subcontractor selection and project execution.

This Quality Policy is communicated to all employees and stakeholders and is reviewed annually to ensure its continued relevance and effectiveness.

Signed,
Sean Garvin
COO
GM Engineering Limited

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